Shipping and return policies for GREEN LUNG

Return Policy
All orders are sent insured. If your order arrives damaged please contact us and we will arrange a replacement where possible or a refund.

Please ensure your address is correct at the time you place your order. We reserve the right to request additional shipping charges should your item be returned for this reason.

You will receive a notification when your order ships. From this date, please allow up to 7 days for UK delivery, 10 days for delivery to the EU and 15 days for the Rest of the World. Please do not contact us for an update until these timeframes have elapsed.

US orders should have tracking info from USPS in your inbox (check junk/spam).

UK orders are sent with tracking info that enables you to arrange re-delivery if an initial delivery attempt is unsuccessful. This info will not enable you to track the progress of your order until delivery is attempted. Please contact us if your order has not arrived after 7 days and we will manually send you the link to arrange redelivery.

Rest of the World (inc EU) orders - your items have been sent fully insured, but no tracking information is available unless you have already received it. Please allow the above amount of time to pass before getting in touch.